FAQs
What sizes canvases are available?
Our canvases come in 5-6 different sizes depending on the image due to cropping perspectives. You can select from the smallest size of 11” x 14” to the biggest of 24” x 36” However, if you require a smaller or bigger format, please get in touch and we will try to find a size that best fits your space.
Do the canvases come ready to hang?
There is no need to frame or add hardware to your purchase. Each canvas comes with back hanging included and features rubber dots on the bottom to ensure the canvas stays in place when hung.
What materials are the canvases made from?
Each canvas is eco-friendly, from the frame to the ink. The frame is made with profile radiata pine that is ethically sourced from wood from FSC certified renewable forests. Designs are directly printed on the canvas using HP Latex printers with Latex inks, which are non-hazardous, non-toxic, non-flammable inks that reduce a variety of environmental, health, and safety concerns.
Do you ship internationally?
Yes, we ship internationally! Your order will be produced at one of our printer’s facilities closest to your location to reduce shipping times and environmental impact.
How long does shipping take?
Production typically takes 2-5 business days, which then you will receive an email that your purchase has been shipped. Shipping within Australia takes 3-6 business days. Although we do offer shipping worldwide, delivery times vary based on location.
How does my order come packaged?
Canvases are sealed in plastic wrap, then packaged in a hard cardboard box. Each box is custom created with recycled materials designed to fit each canvas size using 28% less cardboard than the industry standard. Specialized machinery in all facilities allows them to reduce the use of tape, plastic, and other packaging materials for all shipments.
Do you accept returns or exchanges?
Because each canvas is made to order, we can’t accept returns for change of mind. However, if your canvas arrives damaged or with a printing defect, please contact us within 14 days of delivery and we’ll arrange a replacement at no extra cost. Please see our Shipping and Returns Policy for more details.